Caratell's Fearless Forecast

Working Through the Pandemic
“As a jeweler, I believe that it’s not just about trading,” says Mr. Michael Koh, jewelry designer and founder of Caratell. “It’s about professionalism and it’s something we are continuously working on. These days, we are ramping up customer service efforts like extended operating hours, a refreshed website, and giving clients the option of chatting with our sales staff online. Within the company, we impart our staff with further knowledge of gemstone and jewelry fabrication.”

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